“VOIP – Short for Voice Over Internet Protocol, a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions…” (quoted from Webopedia Computer Dictionary).
VOIP has become a growing method of communication in the modern world, especially in sales-oriented jobs. It has been integrated mostly for business purposes to replace conventional phone calls. The methods of use can be classified into three major categories:
- To interconnect VOIP phones within a single building using the building’s Local Area Network (LAN)
- To interconnect VOIP phones between multiple locations of the same organization using a backbone network
- To interconnect VOIP phones to regular telephones in different organizations or for sales purposes
The main purpose of VOIP is to provide a method of cheap yet extensive communication. Regular telephone calls can become costly if used too frequently, yet with VOIP one only needs to pay for a good internet connection and subscription to a VOIP service. With these two facilities handy, VOIP becomes a capability to make limitless phone calls through the internet. Although the person at the other end may be using a regular phone, the VOIP user either uses a computer or VOIP phone to communicate.
The major advantage of VOIP is that it allows the user to make as many phone calls as they like for a fixed price instead of being charged by the minute. This makes a huge cutback on costs for jobs such as telephone marketing that require making many phone calls for hours every day.
VOIP can become low-cost or toll-free for people who are using only the internet to communicate. If both or all users are using the internet to communicate, VOIP becomes a way of talking or conferencing without having to pay any additional fee apart from the regular fee for internet.
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